Privacy policy.
Effective Date: 19/05/25
Last Updated: 19/05/25
1. Introduction
Welcome to GREYS. Finding Homes For Hounds. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website.
2. Information We Collect
We may collect the following types of information when you visit our website:
Personal Information: Name, email address, phone number, and any details provided via rehoming applications, contact forms, or newsletters.
Non-Personal Information: IP address, browser type, device information, and website usage data to improve our services.
Photos & Stories: If you submit rehoming success stories or photos to our social media or website, we may display them with your consent.
3. How We Use Your Information
We collect information to:
Process rehoming applications.
Respond to enquiries and provide support.
Improve our website experience.
Send updates, newsletters, and promotional materials (only if you opt-in).
Feature rehoming success stories and community updates (with consent).
4. Sharing Your Information
We will never sell your personal information. We may share data in the following cases:
With rehoming coordinators to facilitate rehoming.
If required by law or to protect our website and users.
With trusted service providers (such as email marketing platforms) to help us communicate with you.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance website functionality and analyse visitor behaviour. You can control cookie preferences through your browser settings.
6. Security Measures
We take reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
7. Your Rights
You have the right to:
Access, update, or request deletion of your personal information.
Opt-out of marketing communications.
Withdraw consent for photos or stories submitted.